Position: Training, Knowledge Specialist -UNOPS (Deadline July 2024)
Position: Training, Knowledge Specialist -UNOPS (Deadline July 2024)
Position Title: Training, Knowledge, and Change Management Specialist
Background Information
Austria Multi-Country Office (AUMCO)
The Austria Multi-Country Office (AUMCO) is part of the UNOPS Europe and Central Asia Region (ECR), focusing on achieving Agenda 2030 and the Paris Agreement through global and tailored interventions in the Balkans, South Caucasus, and Central Asia. Key areas include:
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Job Categories: Project Management
Vacancy Code: VA/2024/B5131/28470
Level: ICS-10
Contract Type: International ICA
Contract Level: IICA-2
Duty Station: Tirana, Albania
Duration: Open-ended, subject to organizational requirements, availability of funds, and satisfactory performance
Application Period: 08-Jul-2024 to 29-Jul-2024
- Infrastructure
- Procurement
- Project Management (full service, back on track)
- HR and Transactional Services
- Grants Management
- Technical and Advisory Services
UNOPS in Albania
Established in 2020, the UNOPS office in Albania supports the government in implementing the Build Back Better approach in response to COVID-19 and the 2019 earthquake. Projects include improving healthcare, transforming medical services, and rescuing cultural heritage sites.
Project Background and Role of the Incumbent
The project “Support to the Rule of Law through Digital Transformation: Advancing Case Management and Business Intelligence Capabilities in Albania” aims to enhance the efficiency and effectiveness of the judiciary in Albania, aligning it with EU practices. Funded by the EU and starting in 2024, the project is led by an international Project Manager.
The Training, Knowledge, and Change Management Specialist (TKC Specialist) will be part of the project’s core team, supervised by the Project Manager and working alongside a Programme Support Associate and three local ICT specialists.
Functional Responsibilities
Change Management:
- Change Strategy: Develop and implement change management strategies to support project goals.
- Stakeholder Engagement: Align stakeholders with project objectives, manage resistance, and ensure clear communication channels.
- Quality Assurance: Oversee quality assurance control mechanisms and ensure all parties, including the public, are informed about project progress and benefits.
- Diversity and Gender Considerations: Ensure diversity and gender considerations are integrated throughout the project lifecycle.
Training and Learning:
- Training Needs Assessment: Identify training needs across judiciary stakeholders.
- Training Strategy: Develop and implement a training strategy for the new ICT capabilities.
- Training Implementation: Oversee the delivery of training programs.
Knowledge Management:
- Knowledge Capture: Ensure valuable insights and information are systematically captured.
- Knowledge Sharing: Facilitate the sharing and utilization of knowledge within the project team and stakeholders.
Education/Experience/Language Requirements
Education:
- Advanced university degree (Master’s or equivalent) in relevant fields such as Change Management, Business Administration, Public Administration, or related areas is preferred.
You may also be eligible for:
Experience:
- Proven track record in change management and learning/training, preferably with public institutions.
- Experience in developing and implementing change management strategies and training programs.
- Familiarity with knowledge management processes.
Language Requirements:
- Proficiency in English is required. Knowledge of Albanian or other regional languages is a plus.
Contract Type, Level, and Duration
- Contract Type: International ICA
- Contract Level: IICA-2
- Duration: Open-ended, subject to organizational requirements, availability of funds, and satisfactory performance
Competencies
- Strategic Thinking: Develop and implement sustainable business strategies, thinking long-term and executing plans.
- Stakeholder Management: Engage effectively with diverse stakeholders and manage expectations.
- Communication: Articulate change management strategies and training plans clearly and effectively.
- Problem-Solving: Address issues and challenges with innovative solutions and proactive strategies.
Additional Information:
- Application Process: Applications must be received before midnight Copenhagen time (CET) on the closing date.
- Payment Policy: UNOPS does not request candidates to make any payments during the recruitment process.
To Apply:
- Submit your application through the UNOPS career portal before the deadline.
UNOPS is committed to diversity and inclusion and encourages applications from all qualified candidates.
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