Position: : Information Systems Assistant-United Nations (Deadline July 2024)
Position: Information Systems Assistant -United Nations (Deadline July 2024)
INFORMATION SYSTEMS ASSISTANT
The United Nations Global Service Centre (UNGSC) is dedicated to providing critical Supply Chain, Geospatial, Information, and Telecommunications Technologies services and training to all Secretariat Entities, Peacekeeping and Special Political missions, and other UN Agencies, Funds, and Programmes globally. This position is located in the Digital Solutions Support Unit (DSSU) within the Office of the Chief (OOC) of the Service for Geospatial, Information Technology, and Telecommunication (SGITT) at the UNGSC in Brindisi, Italy. The incumbent will report directly to the Chief DSSU.
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Job Opening ID: 236788
Job Network: Information and Telecommunication Technology
Job Family: Information Management Systems and Technology
Category and Level: General Service and Related Categories, G-5
Duty Station: Brindisi, Italy
Department/Office: United Nations Logistics Base
Date Posted: June 27, 2024
Deadline: July 26, 2024
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Responsibilities
Under delegated authority, the Information Systems Assistant will be responsible for the following duties:
- Data Collection and Analysis: Assist in collecting and analyzing data, preparing data presentations, and generating reports for information sharing, responding to queries, knowledge management, planning, and decision-making.
- Information Management: Assist with the visualization and updating of information materials, including web pages and brochures.
- User Requests: Act as the focal point for receiving and processing user requests.
- Application Support: Assist with application development and support cloud-based container platforms, such as Azure or Cloud-based Printing solutions.
- Technical Support: Provide basic technical support for relevant hardware and software systems applications.
- Installation and Maintenance: Install application systems software and hardware according to specifications. Provide basic support in planning, specifying, designing, developing, implementing, and maintaining customized application software systems. Work with senior IT staff on defining requirements, building, testing, and modifying prototype software.
- Documentation and Training: Assist in creating and maintaining application software within Microsoft Applications and other web-based architectures. Prepare technical and user documentation and production of training materials.
- Software Support: Provide support for software development, including security, data integrity, and recovery. Assist with needs assessment for new systems, modifications to existing systems, and perform ongoing reviews with users and developers.
- Research and Evaluation: Conduct research on new technologies as requested, keep abreast of developments in the field, and assist in testing and evaluating new products and technologies.
- Other Duties: Perform other related duties as required.
Competencies
- Professionalism: Ability to perform analysis, modeling, and interpretation of data in support of decision-making. Knowledge of relevant programming languages and basic programming skills. Good technical skills, ability to participate in the development and maintenance of applications, and provide user support. Ability to respond to changing requirements and assignments, and apply good judgment in the context of assignments. Demonstrates pride in work, professional competence, and mastery of subject matter. Conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to gender equality by ensuring equal participation and full involvement of women and men in all aspects of work.
- Teamwork: Works collaboratively with colleagues to achieve organizational goals; values others’ ideas and expertise; willing to learn from others; supports and acts in accordance with final group decisions; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- Client Orientation: Considers all service recipients as clients and seeks to understand their needs. Establishes and maintains productive partnerships with clients; monitors ongoing developments to anticipate problems; keeps clients informed of progress or setbacks; meets timelines for delivery of products or services.
Education
- High School Diploma or equivalent is required.
Job-Specific Qualifications
- Certifications (Desirable):
- ITIL4 Foundation
- Microsoft Azure Administrator Associate
- Microsoft Solutions Associate
- Degree or non-degree programs in data analytics, business analytics, or data science
Work Experience
- Minimum Experience: 5 years of progressively responsible experience in information systems analysis and programming, systems administration, and maintenance is required. This requirement is reduced to 3 years for candidates with a first-level university degree or higher.
- Desirable Experience: Experience in data analytics or related areas.
You may also be eligible for:
Position: Director, Global Office -International Organization for Migration (Deadline June 2024)
Languages
- Fluency in English (oral and written) is required. French is a working language of the UN Secretariat and knowledge of French is an advantage.
Assessment
- Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.
Special Notice
- Recruitment for this position is done on a local basis. The position is open for an initial period of one year with the possibility of extension, subject to the availability of funds.
- This position is subject to local recruitment according to staff rule 4.4 of the United Nations Staff Rules. General Service staff are recruited in the country or within commuting distance of each office. Local recruits are not eligible for allowances or benefits exclusive to international recruitment.
- The UN Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply.
United Nations Considerations
According to article 101, paragraph 3, of the UN Charter, the paramount consideration in employing staff is to secure the highest standards of efficiency, competence, and integrity. Candidates will not be considered if they have committed violations of international human rights law, international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe they have been involved in such acts. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request.
By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the UN in accordance with staff regulation 1.2 (c). Staff members in the Professional and higher category, up to and including the D-2 level and the Field Service category, are normally required to move periodically to discharge functions in different duty stations as per ST/AI/2023/3 on Mobility.
Application Instructions
Applicants must carefully follow all instructions available on the online recruitment platform, Inspira, and refer to the Applicant Guide. The evaluation of applicants will be conducted based on the information submitted according to the job opening criteria and internal UN regulations. Applicants must provide complete and accurate information. No amendments can be made to applications once submitted. Candidates under serious consideration will undergo reference checks to verify the information provided.
No Fee
The United Nations does not charge a fee at any stage of the recruitment process (application, interview, processing, or training). The UN does not concern itself with information on applicants’ bank accounts.
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