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Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)

Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)

Vacancy Announcement: Digital Community Liaison

Program & Job Overview:

The International Rescue Committee (IRC) is a leading global humanitarian organization dedicated to helping people affected by conflict and disaster. Implemented by the IRC, the Cultural Orientation Resource Exchange (CORE) is a technical assistance program that connects and supports refugee resettlement staff globally to deliver effective Cultural Orientation, which helps newcomers achieve self-sufficiency in the United States.

Settle In, a digital information service run by CORE, directly engages newcomers through its website, mobile app, and social media platforms. The Digital Community Liaison will support the Settle In Facebook page, primarily engaging with newcomers in the United States through private messaging and social media post comments. This position reports to CORE’s Digital Community Officer and is funded by IRC’s Virtual Reception & Placement (VR&P) program.

Organization: International Rescue Committee
Location: Remote
Closing Date: August 5, 2024

Major Responsibilities:

  • Support the Settle In Facebook page activities in collaboration with the Settle In team.
  • Respond to messages and comments in Spanish, ensuring adherence to moderation guidelines.
  • Translate articles, video scripts, and social media posts into Spanish, focusing on key Cultural Orientation messages.
  • Record live event audio and other video scripts in Spanish.
  • Contribute to a Frequently Asked Questions document in Spanish to address user queries.
  • Propose new content topics based on user feedback and engagement.
  • Share opinions, feedback, cultural awareness, and learning with the wider team on an ongoing basis.
  • Collaborate with other staff to ensure maximum visibility and integration of all new resources.
  • Support the collection of monitoring and evaluation data for Settle In initiatives.
  • Backstop and support other Settle In team members as needed.
Position: Digital Community Liaison -International Rescue Committee (Deadline August  2024)
Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)

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Job Requirements:

  • Bachelor’s degree in a relevant field required.
  • Minimum one year of relevant professional experience.
  • Fluency in English and Spanish.
  • Knowledge of the United States Refugee Admissions Program (USRAP) preferred.
  • Strong computer proficiency, especially in Microsoft Suite.

  • Familiarity with social media platforms, especially Facebook.
  • Previous experience working with refugee resettlement or other immigration pathways preferred.
  • Excellent written and oral communication skills in English and Spanish.
  • High emotional intelligence and empathy to effectively engage with users.
  • Attention to detail and solid organizational skills.

Working Environment:

This position offers a remote working environment, providing flexibility and convenience to the successful candidate. You will have the opportunity to work from the comfort of your own home or any location of your choice, allowing for a better work-life balance.

Compensation:

Compensation for this role is based on the posted pay ranges, which apply to US-based candidates. These ranges are determined by various factors including the labor market, job type, internal equity, and budget considerations. The exact offer will be calibrated based on your work location, individual candidate experience, and skills relative to the defined job requirements. We strive to provide competitive compensation packages that reflect the value and expertise of our team members.

Gender Equality:

The International Rescue Committee (IRC) is deeply committed to narrowing the gender gap in leadership positions within our organization. We recognize the importance of fostering an inclusive and equitable workplace where all individuals, regardless of gender, have equal opportunities to succeed. To support this commitment, we offer a range of benefits designed to create an enabling environment for women to participate in our workforce. These benefits may include parental leave, gender-sensitive security protocols, and other supportive benefits and allowances. We are dedicated to promoting gender equality at all levels of our organization and continually strive to create a culture of inclusivity and respect.

Equal Opportunity Employer:

At the IRC, we believe in the power of diversity and inclusion to drive innovation and success. We are proud to be an equal opportunity employer and value diversity in all its forms. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing a fair and inclusive workplace where all employees are treated with dignity and respect.

Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)
Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodations, please don’t hesitate to contact us to discuss your needs.

US Benefits:

  • The IRC offers a comprehensive and highly competitive set of benefits, including retirement savings plans, paid time off, disability & life insurance, medical, dental, and vision insurance, and more.

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Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)
Position: Digital Community Liaison -International Rescue Committee (Deadline August 2024)

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