Position: Employment Services Coordinator-International Rescue Committee [IRC] (Deadline June 2024)

Position: Employment Services Coordinator-International Rescue Committee [IRC] (Deadline June 2024)

Job Overview: As the Employment Services Coordinator at the International Rescue Committee (IRC), you’ll play a pivotal role in supporting newly arrived refugees and qualified immigrants in achieving self-sufficiency through employment. Your responsibilities will encompass managing day-to-day operations, implementing employment programs, and ensuring effective coordination with various stakeholders. This role requires a strong commitment to empowering individuals to secure meaningful employment opportunities and build sustainable livelihoods.

Major Responsibilities:

• Supervision and Leadership: Directly supervise a team of employment specialists and AmeriCorps members, providing guidance, mentoring, and training to ensure high-quality service delivery. Offer leadership in resolving complex issues and promoting a positive work environment.
• Collaboration and Coordination: Work closely with the career development services coordinator, program manager, and other staff members to ensure seamless integration of economic empowerment services with other IRC programs. Foster collaboration and information sharing across teams to maximize impact.
• Employer Engagement: Develop and nurture long-term relationships with employers and staffing agencies to identify suitable job opportunities for clients. Organize corporate engagement events and initiatives to showcase IRC’s workforce development initiatives and promote employer partnerships.
• Program Development and Implementation: Develop program protocols and set clear goals aligned with IRC and donor requirements. Oversee the execution of employment plans, track progress towards objectives, and conduct regular assessments to ensure program effectiveness.
• Client Services: Conduct intake assessments, provide orientation sessions, and develop individualized employment plans for eligible clients. Offer job readiness training, facilitate job search activities, and provide ongoing support to clients throughout the employment process.
• Data Management and Quality Assurance: Maintain accurate client records, enter data into relevant databases, and generate reports as required. Conduct regular quality assurance audits to monitor compliance with program standards and identify areas for improvement.
• Post-Placement Support: Assist clients and employers with post-placement issues, including resolving workplace conflicts, accessing additional training opportunities, and addressing any barriers to employment retention.
• Professional Development: Stay abreast of industry trends, best practices, and emerging issues related to workforce development and refugee resettlement. Participate in training opportunities and professional development activities to enhance your skills and knowledge.

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Job Requirements:

• Education: A bachelor’s degree in social work or a related field is strongly preferred, while an advanced degree is considered a plus.
• Work Experience: You should have a minimum of three years of relevant experience, ideally with prior supervisory experience in a similar role.
• Skills and Competencies: Strong interpersonal skills, cultural sensitivity, and the ability to build rapport with diverse populations are essential. You should be a self-starter with excellent problem-solving abilities and the capacity to manage multiple tasks effectively. Proficiency in Microsoft Office applications and data management tools is required.
• Working Environment: This role involves a combination of office-based work, remote work, and field visits to engage with clients and employers. Flexibility regarding working hours, including occasional weekend and evening commitments, may be necessary.

Compensation: The salary range for this position is competitive and commensurate with qualifications and experience. Additionally, US-based employees are eligible for a comprehensive benefits package, including retirement plans, paid time off, health insurance, and other employee assistance programs.

Equal Opportunity Employer: IRC is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. Reasonable accommodations will be provided to qualified individuals with disabilities during the application process and throughout their employment.

US Benefits: US-based employees enjoy a wide range of benefits, including paid time off, retirement savings plans, disability insurance, and access to an Employee Assistance Program. These benefits are designed to support employees’ well-being and promote a healthy work-life balance.

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